Councillors have a number of different roles, ward representative, decision taker even social worker but the most important is case worker.
We are the elected face of the council in our patch and it is our role to deal with problems or issues that relate to the Council, the services it provides and the decisions it takes. It is this element that takes up the most time and rightly so.
The majority of issues I deal with (after roads which are actually a County responsibility) are related to planning.
This can be tricky - balancing the needs of different residents is not always straight forward. But I have never got to a point until now where half a road has contacted me to complain about a development. Their complaints are all very reasonable ensuring that at least for once I am very clear of what the right outcome should be.
